Contact UsUpdated 2 years ago

HOW CAN I CONTACT YOU?

With our Help Center, we hope one of these articles are able to help solve any questions/concerns, but if you want to say hey and/or need some extra help, please either click on the chat icon found at the top right of this page or email us at [email protected] and our team will get back to you as soon as possible.

*IMPORTANT: please only use ONE method of contact as contacting through multiple channels for the same query may delay response times for you and other customers. Our best means of communication for questions/concerns is by submitting a ticket via our website. 

DOES STREIGNTH HAVE A PHONE NUMBER?

Streignth does not currently have our own call center and are not set up to handle high volumes of phone calls. As a brand, we started and have continued to grow online, which includes our customer support. We do automate responses here and there, but 99% of behind-the-scenes tasks are completed manually by  human staff who want to ensure we help you as efficiently as possible. 

WHAT INFORMATION DO I NEED TO PROVIDE YOU?

Please INCLUDE AS MUCH INFORMATION AS POSSIBLE:

-Order number (#1234)

-Email address

-Pictures

Including this information will allow us to answer any questions you have as quickly as possible.